Log faults in seconds. Track every piece of kit. Get AI-assisted diagnostics before the engineer arrives — purpose-built for gym teams.
Trusted by operators worldwide — 30,000+ facilities partnered across 31 countries







Built around the jobs your gym team actually does — log, track, claim, hand over.
Snap a photo, tick the machine, describe the fault. AI drafts the supplier email in the background — you just hit send.
Live register, install dates, serial numbers, warranty clocks, QR labels.
Never miss a claim window. Amber alerts fire 90 / 60 / 30 days before expiry.
AI-moderated shift diary on the gym floor. Every team. Every site. One source of truth.
Drag-drop shifts, marketplace swaps, payroll CSV, AI optimises cover for you.
Email + SMS journeys, AI Copilot writes copy in your brand voice, attribution built in.
The Ask orb is trained on your equipment, your warranties, and your supplier contracts. No hunting through PDFs.
No onboarding, no imports — sign in and your equipment is waiting for you.
Pulse pre-loads every machine, serial and warranty into your portal — no imports, no setup.
Photo + description in 30 seconds. AI drafts the email for you.
AI triage, supplier thread, or help centre — whichever is fastest.
Zero downtime drama. Clean audits. Happy members.
Every piece of kit carries a branded QR label. Staff scan with any phone — no app install — and land straight on the right fault-log screen. Real-time updates push back to the dashboard.
Gym Floor
Shared staff login · Handover Diary
Username
Password
One shared site login your shift staff actually use. They pick their name from a roster before logging anything, so suppliers always know who to call back. No per-staff accounts. No more
Built with input from the teams who actually run gym estates.
Off-the-shelf SaaS forces you to bend your processes around someone else
From single studios to national leisure estates.
Memberships, Marketing, Smart Rota, AI Studio — turn on only what your team will use today. Add the rest in a click.
Logo, colours, custom domain, branded emails — your members never see a third-party platform.
Beyond owner / manager / staff. Build a
Rota rules, fault thresholds, SLA windows, supplier dispatch — all driven by org-level settings, not hard-coded.
Drag-and-drop the cards your members see — class booking, PT enquiries, rewards — without touching code.
Bring your stack — webhooks and an open API mean you can plug in the tools you already use.
The portal you
Brothers Chris and Dave Johnson — ex Rolls-Royce engineers — begin manufacturing precision-engineered strength equipment in the UK.
Pulse releases its first in-house designed cardio range, becoming a complete fitness equipment manufacturer for strength and cardio.
Planet Pulse launches turnkey facility design, installation and partnerships across Sweden, India and Ireland.
New HQ and warehouse. 18.5″ Android consoles with EGYM connectivity set the stage for the digital gym floor.
Cardio, strength and user data linked through touchscreen consoles and app-based connectivity — a new standard for digital fitness.
OnDemand content and Cirrus V4 software ship; the distribution network now spans 30+ countries.
The culmination of 45 years of British engineering — one connected platform where gym teams log faults, track every asset and manage service in real time. The same pioneering heritage that has equipped 30,000+ facilities across 31 countries, now working for the people who run them.
Universally designed parts and an ongoing commitment to reducing our carbon footprint — the same engineering discipline behind every machine this portal tracks.




AI first, humans second, supplier direct if needed — three routes to an answer.
In-app Ask orb. Available 24/7. Escalates to a human when you need one.
Threaded conversations with every supplier, full fault context attached.
Searchable guides, video walkthroughs, and templates for common workflows.
Sign in to your portal, or upgrade to Pro to unlock AI triage, audit reports, and document Q&A.
We use essential cookies to keep you signed in and provide core functionality. We do not use tracking or advertising cookies. Privacy Policy